Comments on: Best Buy’s Geek Squad Charges $130 to “Install” a PS3

By: betterthanyou

betterthanyou — Wed, 06 Jan 2010 21:00:04 +0000

Only idiots work at best Buy. If you trust an idiot, you're an idiot.

By: betterthanyou

betterthanyou — Wed, 06 Jan 2010 15:00:04 +0000

Only idiots work at best Buy. If you trust an idiot, you're an idiot.

By: 79inchestall

79inchestall — Tue, 29 Dec 2009 03:29:14 +0000

So wait, the red plug goes into the red socket…..I agree, they must prey on the clueless.

I needed to get the LED inverter repaired for my Toshiba laptop – total was $100 inclusive of part/install from a local tech. I shopped around before I completed the fix…asked BB about their price. They told me it would be cheaper to buy a new system as the cost would run about $675,,,…and of course when I asked how they planned on repairing the thing, they told me they shipped it back to a Toshiba or they find a local shop to do the repair..the extra $$ was considered a concierge fee.

fucking crooks.

By: Mathue Shell

Mathue Shell — Mon, 30 Nov 2009 20:10:03 +0000

Anybody buying a PS3 should already know how to open the box, take it out, and plug it in. Defending the fraud of the Geek Squad at Best Buy is ridiculous. Didn't they even do a Dateline NBC thing on Geek Squad. They purposely infected their computer with a specific virus, spent hundreds of dollars for the GS to fix it, and got it back with the virus still there. They also had a tracking thing showing that the GS looked at all their personal files and even copied some of them like pictures, videos, and music.

By: Uhh..

Uhh.. — Mon, 30 Nov 2009 16:02:16 +0000

You're a god damn embarrassment that you voluntarily rip people off like that. The included manual will teach you how to “hook up your system, teach you how to change inputs, setting up basic settings and creating you an xbox live account, setting up parental controls, and educating you in the usage of your new gaming system.”

By: AgentNoodle

AgentNoodle — Mon, 30 Nov 2009 09:37:15 +0000

I'm also an agent, and you are a god damn embarrassment. I have sold one of these in the last six months. Guess what? The person asked US to do it, and agreed to the cost. And our scope of work is pretty extensive. Besides, you pay a $100 premium for the first service performed in-home, so if you were getting a PC setup at the same time it would only cost $49.99 for us to unbox and hook up your system, teach you how to change inputs, setting up basic settings and creating you an xbox live account, setting up parental controls, and educating you in the usage of your new gaming system.

By: Geek Squad

Geek Squad — Mon, 30 Nov 2009 06:10:29 +0000

i am an “agent.” you should really see the price list for the shit we do. virus removal is $200…

By: chris

chris — Mon, 30 Nov 2009 00:50:38 +0000

they still do… and my tech teacher get like 100$ just for changing the hard drive !!!

By: anon

anon — Mon, 30 Nov 2009 00:33:16 +0000

easy. like someone said “they get the old people”, my parents bought my a computer a couple years ago (even though it was cheaper for me to have built it with even better specs) for about 900$. turns out the actual machine was only 450$ and they had spent nearly 500$ in insurance which just allows the computer to be repaired for a lower cost. ftl

By: unbound

unbound — Sun, 29 Nov 2009 22:59:08 +0000

Nothing new…they used to charge up to $50 to install RAM in a PC.

By: unbound

unbound — Sun, 29 Nov 2009 22:45:34 +0000

Nothing new…they used to charge up to $50 to install RAM in a PC.

By: djfoikjfeowrf

djfoikjfeowrf — Sun, 29 Nov 2009 21:19:40 +0000

I think crapping out $130 would be a better solution

By: Sodom

Sodom — Thu, 29 Oct 2009 19:11:46 +0000

There's this wonderful device that comes standard with every PS3. As a matter of fact, comes standard with *any* gaming console. It's called an “instruction manual”. And really, if you can't figure out that one end goes in the system and the other goes in the wall, blow your brains out.

By: Rifle

Rifle — Thu, 24 Sep 2009 05:38:07 +0000

Sadly enough, people will dish out the cash for something so simple. *cough* girlfriends *cough*

By: Gandal

Gandal — Thu, 24 Sep 2009 01:54:41 +0000

You would think anybody buying a PS3 would know how to hook it up and download the latest firmware.

By: Choccobit

Choccobit — Thu, 24 Sep 2009 01:51:58 +0000

This is bullshit. How can they get away with that? They probably get the old people…